Refunds & Cancellation
2026-07-16 · v1.3
1. Free trial
The first 7 days are free. You will not be charged during the trial. If you cancel during the trial, you are not charged at all.
2. How to cancel
Cancel at any time, self-service: open the Stripe Customer Portal from your account settings ("Manage subscription"). Cancellation stops the next renewal; you keep full access until the end of the current paid period. No cancellation fee.
3. EU right of withdrawal and our guarantee (14-day cooling-off period)
Under EU Directive 2011/83/EU (and Hungarian Govt. Decree 45/2014. (II.26.)), consumers have a 14-day right of withdrawal from the date of subscription. We do not ask you to waive this right.
In addition, we voluntarily provide a 14-day unconditional money-back guarantee: if you contact us within 14 days of being charged, you will receive a full refund, no questions asked.
Parental consent note: The account holder is always the parent or guardian (18+). The right of withdrawal belongs to the adult account holder, not the child beneficiary. Payments are processed through Stripe Managed Payments; Sold through Link, LLC (a Stripe company) is the seller and merchant of record and processes all payments and any applicable refunds, with Stripe Payments Europe, Ltd. acting as payment processor, in accordance with EU consumer law.
4. Refunds
- To request a refund under our 14-day guarantee or in case of a billing error (e.g., duplicate charge, technical fault), simply email us at hello@funtoonia.com.
- We will process your refund promptly and fairly, in line with applicable consumer law and Stripe's policies.
- Refunds are processed via Stripe to your original payment method within 5–10 business days.
5. Price changes
We will give reasonable advance notice of any price change. You may cancel before the new price takes effect. If you do not cancel, the new price applies from the next renewal.
6. Account termination by us
We may suspend or terminate accounts for serious breach of the Terms of Service, with notice where practicable. In such cases, a pro-rata refund for the unused portion may be considered at our discretion.